Email us

hello@eptycare.com

Call us

0333 339 9896

WEBSITE INFORMATION

Terms & Conditions

These Terms & Conditions explain the rules that apply when accessing and using the Epty Care website. Please read them carefully.

  • Last Updated: August 2026
  • Website Terms
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1. About These Terms

These Terms & Conditions govern your access to and use of the Epty Care website at eptycare.com. By accessing or using this website, you agree to use it in accordance with these terms.

These are Website Terms & Conditions only. They do not constitute Epty Care's Service Agreement and do not govern the contractual provision of care services. Care services are subject to separate assessment, care-planning and contractual arrangements agreed directly with Epty Care.

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2. About Epty Care

Epty Care is a trading name of EPTY LTD, a company registered in England and Wales.

  • Company No: 15793615
  • Telephone: 0333 339 9896
  • Email: hello@eptycare.com
  • Registered Address: The Trampery, London N17 8AA

Epty Care provides domiciliary home care and support services, helping individuals to live safely and comfortably in their own homes.

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3. Using Our Website

The Epty Care website may be used for lawful purposes, including finding information about Epty Care and its services, making enquiries and accessing relevant information.

When using this website, you must not knowingly:

  • Use the website unlawfully or fraudulently
  • Attempt to gain unauthorised access to the website, server or connected systems
  • Introduce viruses, malware or other harmful material
  • Interfere with the security or operation of the website
  • Misuse website forms or functionality
  • Use website content in a way that infringes the rights of Epty Care or another party
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4. Information About Our Care Services

Information about care and support on this website is provided for general information purposes only. Website content does not constitute:

  • An individual care assessment
  • A care plan
  • Medical or clinical advice
  • Confirmation that a particular service is suitable for an individual
  • A guarantee that a particular service or care worker is immediately available

Individual care requirements should be discussed directly with Epty Care and may require an assessment before services can commence.

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5. Medical and Professional Information

Information on this website is provided for general informational purposes only and should not be treated as medical, clinical or other professional healthcare advice.

If you have concerns about your health, the health of someone you care for, or the suitability of a particular care arrangement, you should seek advice from a suitably qualified healthcare or other professional.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

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6. Accuracy of Information

Epty Care aims to ensure that information on this website is clear, accurate and reasonably up to date. However, information may change from time to time, including descriptions of services, availability and other website content.

Epty Care may update, amend or remove website content where appropriate. If you have a specific query about a service or its availability, please contact us directly.

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7. Website Availability

Epty Care aims to keep its website available and functioning properly. However, we cannot guarantee uninterrupted access.

The website or particular features may occasionally be unavailable due to:

  • Scheduled maintenance or updates
  • Technical problems or faults
  • Security requirements
  • Circumstances outside Epty Care's reasonable control

We will aim to restore access as promptly as reasonably practicable.

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8. Intellectual Property

Unless otherwise stated, the content and materials on this website are owned by or licensed to EPTY LTD trading as Epty Care. This includes branding, written content, graphics, designs and other protected material.

You may view this website and use its information for legitimate personal purposes. You must not copy, reproduce, commercially exploit, distribute or present website content as your own work without appropriate permission, except where permitted by law.

EPTY® is a registered trade mark.

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